HomeWorkspace help
Can't get in?
Find your workspace address.
It is the name in the address you normally use — yourcompany.phoenixnet.au. It will be in a bookmark, or in any email the system has sent you.
Why we can't look it up
Ask whoever set it up.
If a bookmark and your inbox both come up empty, ask whoever administers the system where you work — they set it up, and they will know it.
We cannot look it up from an email address, because each business on this platform is a separate system and we do not hold a list of who works where. That is the same separation that keeps your organisation's records out of everybody else's, so it is not a gap we intend to close.